Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Conversational AI is a subset of artificial intelligence (AI) that allows consumers to interact with computer applications as if they were interacting with another human. According to Deloitte, the global conversational AI market is set to grow by 22% between 2022 and 2025 and is estimated to reach $14 billion by 2025. Providing enhanced language customizations to cater to a highly diverse and vast group of hyper-local audiences, many practical applications of this include financial services, hospital wards and conferences, and can take the form of a translation app or a chatbot.